Information we collect
Information you submit
When you use our quote or contact forms, we collect the details you choose to provide, such as your name, phone number, email address, property city or ZIP code, the service you’re interested in, and any message you include. We use this information to respond to your request and to prepare a service plan and quote.
Information collected by the website
This site uses a session cookie to support form security (a token that verifies a form was submitted from your session). It does not use advertising cookies or tracking pixels while analytics are unconfigured. If we enable analytics in the future, the tools and their data practices will be described here before they go live.
How we use information
- To respond to quote and contact requests.
- To prepare service plans, quotes, and scheduling.
- To protect the site and our forms from abuse (rate limiting and automated-submission filtering).
- To comply with legal and accounting obligations where applicable.
We do not sell personal information. We do not add form submissions to marketing lists, and we will not send promotional messages unless you ask us to.
How long we keep it
We retain request and service information for as long as needed to provide the service you requested and to meet legal, tax, and recordkeeping requirements, and then delete it unless a longer retention is required.
Sharing
Information you submit is not shared with third parties for marketing. It may be shared with service providers strictly as needed to operate the business (for example, a payment or email delivery provider), and it may be disclosed when required by law.
Your choices
You may request access to, correction of, or deletion of the personal information we hold about you, and you may ask questions about this policy, by contacting us using the details on our contact page.
Children
This site is directed at adults managing residential pool and spa services. We do not knowingly collect information from children.
Changes to this policy
If we make material changes to this policy, we will update this page. The most current version is always the one posted here.
Effective date: [EFFECTIVE DATE]